15 Social Media Monitoring Tools for Creators and Businesses

15 Social Media Monitoring Tools for Creators and Businesses

How do you know if your customers (and potential customers) are talking about you on social media? If they tagged your social media profile in their posts, you could check your notifications. If they didn’t, maybe you could search on each social media platform every time you want to find out. Sounds tedious? Here’s a … Read more

The Experience Is the Most Important Part

The Experience Is the Most Important Part

You know that scene from Seinfeld where Jerry challenges a customer representative who tells him they have no rental cars available even though he had a reservation? “I know why we have reservations,” the car rental worker replies after Jerry expresses his dismay. “I don’t think you do. If you did, I would have a … Read more

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